• Approvals PART 147, PART 145, Qualiopi
  • Recognized expertise 15 years of experience

Legal information


Customer: any professional or natural person capable as indicated in articles 1123 et seq. of the French Civil Code, or corporation, who visits the website subject to these general terms and conditions.
Services: https://www.novae-training.com provides Customers:

Content: All information present on the website, in particular texts – images – videos.

Customer information: Hereinafter referred to as “Information” that corresponds to all personal data that may be held by NOVAE to manage your account, manage customer relations and for analytical and statistical purposes.

User: Internet user visiting and using the aforementioned website.

Personal data: “Any information relating to a natural person who is or can be identified, directly or indirectly by this information” (article 4 of law no. 78-17 of 6 January 1978).

The terms “personal data”, “person concerned”, “subcontractor” and “sensitive data” have the meaning defined in the General Data Protection Regulation (GDPR: no. 2016-679)

1. Presentation of the website.

By virtue of article 6 of law no. 2004-575 of 21 June 2004 regarding confidence in the digital economy, users of the website https://www.novae-training.com are informed of the identity of the persons and entities involved in its production and operation:

Owner: SAS SAM HOLDING - VAT number: FR93500714803 – 3 rue de Téhéran 75008 PARIS
Webmaster: Eric Walter – eric.walter@novae-group.com
Host: amen – 12-14 Rond-Point des Champs Elysées 75008 Paris 0 811 88 77 66
Data Protection Manager:

  • +35226108741
  • dpo@securisc.com

2. General conditions of use for the website and proposed services.

The Website constitutes an intellectual work which is protected by the provisions of French Intellectual Property Code and the applicable International Regulations. The Customer cannot in any way reuse, cede or exploit all or part of the elements or work of the Website for their own benefit.

Usage of the site https://www.novae-training.com implies the full acceptance of the terms and conditions of use set out below. These conditions of use may be modified or supplemented at any time, the users of the site https://www.novae-training.com are therefore advised to consult them regularly.

This website is normally accessible to users at all times. Interruptions due to technical maintenance may however be decided on by NOVAE, who will then aim to inform users of the date and time of the interruption in advance. The website https://www.novae-training.com is updated regularly by the Group. The legal pages may also be modified at any time: they are binding on the user, who is advised to check them as often as possible .

3. Description of services provided.

The website https://www.novae-training.com is intended to provide information concerning all of the company’s activities. NOVAE aims to provide the most accurate information possible on the site https://www.novae-training.com. However, it cannot be held responsible for omissions, inaccuracies, or deficiencies in the update, whether of its own doing or that of third parties who provide information on the site.

All the information on the site https://www.novae-training.com is intended as a guideline only and may change. In addition, the information on the site https://www.novae-training.com is not exhaustive. The information provided is subject to modifications introduced since it was published online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damages related to the use of the site. Moreover, the website user agrees to access the site using up-to-date, virus-free hardware, with the latest updated version of the browser. The site https://www.novae-training.com is hosted by a service provider within the territory of the European Union in compliance with the provisions of the General Data Protection Regulation (GDPR no. 2016-679)

The aim is to offer a service that ensures the best rate of accessibility. The host guarantees the continuity of its service 24 hours a day, every day of the year. However, it is possible that the hosting service may be interrupted for the shortest possible time, notably for maintenance purposes, infrastructure improvements, faults in infrastructure, or if the Benefits and Services are generating unusual traffic.

NOVAE and the host cannot be held responsible in case of malfunctions in the Internet network, telephone lines, or computer and telephony hardware in particular linked to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

NOVAE owns the intellectual property rights and holds the user rights on all accessible elements on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the mode or process used, is forbidden without the prior written authorization of: https://www.novae-training.com.

Any unauthorized exploitation of the site or of any of its elements will be regarded as counterfeit and will be pursued in compliance with the provisions of the Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability.

NOVAE acts as the publisher of the site. https://www.novae-training.com is responsible for the quality and accuracy of the Content that it publishes.

NOVAE cannot be held responsible for direct or indirect damages to the user’s hardware while accessing the website https://www.novae-training.com, resulting either from using hardware which does not meet the specifications referred to in point 4, or by the appearance of a bug or incompatibility.

NOVAE also cannot be held liable for indirect damages (such as, for example, a loss of business or opportunity) resulting from use of the site https://www.novae-training.com. Interactive spaces (option to ask questions on the contact page) are available to users. NOVAE reserves the right to delete, without prior notice, any content in this area which infringes on legislation applicable in France, in particular the provisions relative to data protection. If necessary, NOVAE also reserves the possibility to implicate the user in civil and/or penal liability, notably in cases of racist, abusive, slanderous, or pornographic messages, regardless of the medium (text, photograph, etc.).

7. Management of personal data.

The Customer is informed of the regulations concerning marketing communications, the law of 21 June 2014 regarding Confidence in the Digital Economy, the French Data Protection and Civil Liberties law of 6 August 2004, as well as the General Data Protection Regulation (GDPR no. 2016-679).

7.1 Parties responsible for the collection of Personal Data

For Personal Data collected during the creation of the User’s personal account and their navigation on the Website, the party responsible for the processing of Personal Data is: SAM HOLDING. NOVAE is represented by Sébastien Taveau, its legal representative.

As the party responsible for the processing of the data it collects, NOVAE endeavors to respect the framework of the current legal provisions. It is the Customer’s responsibility in particular to establish the purpose of their data processing, in order to provide their customers and prospective customers, on the basis that their consent has been acquired, with complete information on the processing of their personal data and on keeping an accurate record of processing operations. Every time that NOVAE processes Personal Data, NOVAE takes every reasonable measure to ensure the accuracy and relevance of the Personal Data regarding the purposes for which NOVAE processes the data.

7.2 Purpose of collected data

NOVAE may process all or part of the data:

  • to allow navigation on the Website: data concerning connection and usage of the Website
  • to warn and fight against computer fraud (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed)
  • to conduct optional satisfaction surveys on https://www.novae-training.com: email address
  • to run communication campaigns (email): email address

NOVAE does not market your personal data. Your personal data is only used by necessity or for analysis or statistical purposes.

7.3 Right of access, rectification and objection

In compliance with current European regulation, the Users of https://www.novae-training.com hold the following rights:

  • right of access (article 15 GDPR) and rectification (article 16 GDPR), update, completeness of User data, right to block or delete personal User data (article 17 GDPR), when it is inaccurate, incomplete, ambiguous, out-of-date or whose collection, use, communication or conservation is forbidden
  • right to withdraw consent at any time (article 13-2c GDPR)
  • right to restriction of the processing of User data (article 18 GDPR)
  • right to object to the processing of User data (article 21 GDPR)
  • right to data portability of the data supplied by Users when this data is subjected to automized processing based on consent or on a contract (article 20 GDPR)
  • right to define the fate of a User’s data after their death and to choose the third party, designated by the user in advance, to whom NOVAE shall communicate (or not) their data

As soon as NOVAE is made aware of the death of a User, in the absence of instructions from said User, NOVAE aims to destroy their data, unless it is proven necessary to keep it for purposes of proof or to meet a legal obligation.

If the User wishes to know how NOVAE uses his/her Personal Data, asks to rectify it, or does not agree to it being processed, the User can contact NOAVE in writing at the following address:

  • +35226108741
  • dpo@securisc.com

In this case, the User must indicate the Personal Data that they want NOVAE to correct, update, or delete, by identifying themselves correctly with a copy of an identity document (identity card or passport).

Requests to delete Personal Data will be subject to obligations which are imposed on NOVAE by law, notably in terms of keeping or archiving documents. Finally, the Users of https://www.novae-training.com may submit a complaint to the supervisory authorities, particularly to CNIL, the National Commission for Data Protection (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of personal data

NOVAE refrains from processing, hosting or transferring the Information collected on its Customers to countries located outside of the European Union or known as “non adequate” by the European Commission without informing the customer in advance. However, https://www.novae-training.com may freely choose its technical and commercial subcontractors on the condition that they offer sufficient guarantees in regard to the demands of the General Data Protection Regulation (GDPR no. 2016-679).

NOVAE strives to take all necessary precautions in order to preserve the security of the Information, especially to ensure that it is not communicated to unauthorized persons. However, if NOVAE is made aware of an incident impacting the integrity or the confidentiality of the Customer’s Information, the Customer must be notified as soon as possible and informed of the corrective measures that have been taken. Moreover, NOVAE does not collect any “sensitive data”.

The User’s Personal Data may be processed by the subsidiaries of NOVAE and subcontractors (service providers), exclusively to fulfill the purposes of the present policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons who may have access to the data of Users of https://www.novae-training.com are primarily the Marketing and Human Resources departments.

7.5 Types of data collected

https://www.novae-training.com also collects information that enables it to improve user experience and to provide contextualized advice:
Surname, first name, email address, telephone number and message for the use of the contact form. Surname, first name, email address, telephone number and CV for speculative application.

This data is held for a maximum period of 2 years after the end of the contract period.

8. Notification of incident

Regardless of efforts made, no method of Internet transmission or electronic storage is completely safe. Consequently, we cannot guarantee total security. If we were to be made aware of a breach of security, we would warn the users affected so that they could take appropriate measures. Our incident notification procedures take into account our legal obligations, both at a national and at a European level. We aim to fully inform our customers of all issues relevant to the security of their account and to provide all the information necessary to help them respect their own regulatory obligations in terms of reporting.

No personal information of the user of the site https://www.novae-training.com is published, exchanged, transferred, given, or sold to third parties, without the user’s knowledge. Only the hypothetical purchase of https://www.novae-training.com and of its rights would allow the transmission of said information to the potential buyer who would be bound by the same obligation of conservation and modification of data concerning the user of the site https://www.novae-training.com.

9. Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, NOVAE uses networks protected by standard features such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, NOVAE takes every reasonable measure to protect against all losses, misuse, unauthorized access, disclosure, alteration or destruction.

10. Hypertext links, cookies and tags

The site https://www.novae-training.com contains a certain number of hypertext links to other sites, implemented with the authorization of https://www.novae-training.com. However, NOVAE is not able to verify the content of the sites visited in this way, and consequently will not be held responsible for this.

Unless you decide to disable cookies, you are accepting that the site may use them. You can disable cookies at any time, free of charge, from your disabling options mentioned below, in the knowledge that this may reduce or prevent access to all or part of the Services proposed by the site.

10.1. Cookies

A “cookie” is a small file of information sent to the User’s browser and stored inside the User’s device (e.g.: computer, smartphone), (hereinafter referred to as “Cookies”). This file includes such information as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not in any case risk damaging the User’s device.

NOVAE may process User information concerning their visit to the Website such as the pages viewed and the searches carried out. This information allows NOVAE to improve the content of the Website and the User’s browsing.

Cookies facilitate browsing and/or the provision of services offered by the Website. The User may configure their browser to choose if they wish to accept Cookies so that the Cookies are either stored on the device, or so that they are rejected systematically or according to their issuer. The User may also configure their browser software so that the options of accepting or refusing Cookies are offered promptly, before a Cookie can be stored on their device. NOVAE informs the User that, in this case, it may be that the features of their browser software are not available.

If the User refuses the storage of Cookies on their device or browser, or if the User deletes those which have been stored, the User is informed that their navigation and their experience on the Website may be limited. This can also be the case when NOVAE or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display parameters or the country from which the device appears to be connected to the Internet.

If necessary, NOVAE accepts no responsibility for outcomes linked to damaged functioning of the Website and the services that may be offered by NOVAE, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for https://www.novae-training.com to store or consult the Cookies necessary for their functioning owing to the choice of the User. The configuration of each browser is different for the management of Cookies and the User’s choices. This is described in the browser’s Help menu, which will explain how the User can change their preferences relating to Cookies.

At any time, the User can choose to indicate or change their Cookie preferences. Furthermore, NOVAE can make use of external service providers to help them gather and process the information described in this section.

Finally, by clicking on the Twitter and Linkedin icons featured on the Website https://www.novae-training.com or on the mobile application, if the User has accepted the use of cookies while browsing the Website or the mobile app of https://www.novae-training.com, Twitter and Linkedin may also deposit cookies on your devices (computer, tablet, mobile phone).

These types of cookies are on your device provided that you consent to them while browsing NOVAE’s Website or the mobile app. Nevertheless, the User can at any time withdraw their consent for NOVAE to deposit this type of Cookie.

10.2. Tags

NOVAE may occasionally use Internet tags (also called action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one by one GIFs) and deploy them through the intermediary of a specialist web analyses partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

This technology allows NOVAE to assess the responses of visitors on the Website and the effectiveness of their actions (for example, the number of times a page has been opened and the information has been consulted), as well as the use of the Website by the User.

These tags may allow the external service provider to gather information on users visiting the Website and other websites, in order to report on the activity of the Website for the attention of NOVAE, and to provide other services relating to its use and the use of the Internet.

11. Applicable law and attribution of jurisdiction.

Any dispute relating to the use of the website https://www.novae-training.com is subject to French law. Except in cases where the law does not allow it, this comes under the exclusive jurisdiction of the competent courts of Paris.